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Career Opportunities

Career Opportunities

First Citrus Bank aims to become the independent premier bank in Tampa Bay, recognized for honor, collaboration and professionalism. Based on the aforementioned core values, and with the cardinal business principle of "safety and soundness first," First Citrus Bank takes pride in our professional, high quality, and skilled associates.

Available Positions: 

Personal Banker - Carrollwood

First Citrus Bank is currently seeking candidates for the position of Personal Banker. For consideration, please submit your resume to careers@firstcitrus.com.

View more information on this opening

Full-Time Personal Banker

Cardinal Business Principal: Safety and Soundness First

Core Values: Honor, Collaboration, Professionalism

Position: Full-Time Personal Banker

Department: Branch Administration

Reports To: Branch Manager (Carrollwood)

Primary Responsibilities:

  • Demonstrate understanding of and embrace the Bank’s Mission, Vision, Core Values, Credo, and Strategy Statement
  • Understand and follow our Cardinal Business Principle of Safety and Soundness First
  • Greet all clients as soon as they enter the branch and work to develop a strong rapport and banking relationship with each one
  • Perform a variety of client service duties including but not limited to:
    • Opening, closing, and maintaining all deposit accounts
    • Introducing digital banking channels and services to clients
    • Setting up credentials to online/mobile banking and guiding clients through enrollment process and app download
    • Responding to all client emails and phone calls within a few hours
    • Collecting all relevant client information and resolving more complex customer concerns with a positive and client-centered approach
    • Assisting with Teller duties when necessary
  • Establish new banking relationships with clients ensuring they are offered all the products and services that are appropriate given their financial needs with a high level of product understanding, knowledge, and confidence
  • Retain and deepen existing client relationships through a needs fulfillment selling approach
  • Delivering an exceptional client experience with every interaction
  • Provide account servicing and maintenance and assist with problem resolution for clients in accordance with all established procedures and regulations
  • Process transactions quickly, accurately, assist with operational activities and responsibilities, and maintain flexibility between performing Teller and New Accounts/Sales based transactions
  • Encourage clients to use self-service banking solutions including ATMS, on-line and mobile banking to enhance their service experience outside of the branch so our clients have banking services available to them 24 hours a day
  • Commit to advancing knowledge of sales and development skills, techniques, and product knowledge to better serve clients
  • Consistently follow defined procedures for bank operations and client service Satisfy regulatory requirements for the position, including BAI training

Knowledge, Skills and Abilities Required:

  • Ability to handle a variety of tasks and priorities during the course of a business day
  • Ability to demonstrate sound judgment in decision making while following all bank policies and procedures
  • Possesses skill, ability and aptitude to deliver industry-leading service, perform routine client maintenance requests, problem resolution and basic sales functions as well as basic teller transactions
  • Strong communication skills (including verbal and non-verbal) and active listening skills
  • Excellent client focus while providing high level of service to meet their banking needs and create a positive experience with every visit
  • Comfortable asking clients about personal finances
  • Ability to keep composure during stressful situations
  • Solid understanding of bank policies and procedures, rules and regulations
  • Excellent organizational skills, ability to keep work area neat and orderly, and detail oriented a must
  • Ability to work with money transactions with high degree of accuracy

Requirements:

  • High School Diploma or G.E.D. required
  • Minimum of 2 yrs previous Teller and/or Client Service Specialist with new account experience

For consideration, please email resume and cover letter to careers@firstcitrus.com. No phone calls please

e-Banking Coordinator

First Citrus Bank is currently seeking candidates for the position of e-Banking Coordinator. For consideration, please submit your resume to careers@firstcitrus.com.
*Please note this is not a secure email. Confidential or personal information should not be communicated in this manner.

View more information on this opening

e-Banking Coordinator

Cardinal Business Principal: Safety and Soundness First

Core Values: Honor, Collaboration, Professionalism

Position: e-Banking Coordinator

Department: Deposit Operations

Reports To: Deposit Operations Manager

Primary Responsibilities:

  • Verify documents prepared by Branches and Treasury

  • Schedule annual site visits to Remote Deposit Clients

  • Responsible for On-line Banking, ACH, RDC, Mobile, Positive Pay and Wire Setups

  • Complete end-of-month reporting

  • Conduct routine daily maintenance of Electronic Banking products via several reports. This includes Bill Payment, ACH Transfers, Mobile Banking and Deposit Capture, Positive Pay, Remote Deposit Capture and Wire Origination maintenance reports

  • Provide customer support

  • Monitor inactive users on Bill Pay

  • Manage permanent and temporary limit raises

  • Share responsibility for after-hours deposit approvals

  • Assist with wire and ACH daily approvals

  • Assists with special projects and tasks assigned within the department as needed

  • Other duties as necessary

Supervisory Responsibilities:

  • This job has no supervisory responsibilities

Requirements:

  • Ability to demonstrate sound judgement in decision making while following all bank policies and procedures

  • Strong communication skills (including verbal and non-verbal) and active listening skills

  • Solid problem solving skills and analytical aptitude

  • Ability to work efficiently and accurately, set schedules and meet deadlines

  • Strong organization skills with attention to detail

  • Above average technical ability to support products, services and customers

  • Proficient keyboarding skills and Internet Navigation skills

  • Flexibility and eagerness to learn

Education and/or Experience:

  • High school diploma or equivalent and one year banking operations experience that includes e-Banking

  • Associates degree in related field or equivalent general banking experience preferred

For consideration, please email resume and cover letter to careers@firstcitrus.com. No phone calls please

*Employment contingent upon acceptable background and credit history report. Drug-free work environment. Pre-employment drug screening required. First Citrus Bank is an Equal Opportunity Employer supporting diversity in the workplace. It is the policy and practice of First Citrus Bank to recruit employees without discrimination of race, religion, color, sex, age, disability, national origin or veteran status and to promote based on individual performance. No phone calls please.
Brandon Location Map

First Citrus Bank Brandon

1314 Oakfield Drive | Brandon, FL 33511

Customer Service

813-864-0929

Loans

813-269-5414

Fax

813-864-0937

Monday - Thursday

  • Lobby: 9:00am - 4:00pm
  • Drive-Thru: 8:00am - 5:30pm

Friday

  • Lobby: 9:00am - 6:00pm
  • Drive-Thru: 8:00am - 6:00pm
Carrollwood Location Map

First Citrus Bank Carrollwood

10824 N. Dale Mabry Hwy | Tampa, FL 33618

Customer Service

813-926-2848

Loans

813-269-5414

Fax

813-269-5416

Monday - Thursday

  • Lobby: 9:00am - 4:00pm
  • Drive-Thru: 8:00am - 5:30pm

Friday

  • Lobby: 9:00am - 6:00pm
  • Drive-Thru: 8:00am - 6:00pm
Citrus Park Location Map

First Citrus Bank Citrus Park

13850 Sheldon Road | Tampa, FL 33626

Customer Service

813-926-5588

Loans

813-269-5414

Fax

813-864-1250

Monday - Thursday

  • Lobby: 9:00am - 4:00pm
  • Drive-Thru: 8:00am - 5:30pm

Friday

  • Lobby: 9:00am - 6:00pm
  • Drive-Thru: 8:00am - 6:00pm
Kennedy Location Map

First Citrus Bank Kennedy

4302 West Kennedy Blvd. | Tampa, FL 33609

Customer Service

813-422-6625

Loans

813-269-5414

Fax

813-422-6650

Monday - Thursday

  • Lobby: 9:00am - 4:00pm
  • Drive-Thru: 8:00am - 5:30pm

Friday

  • Lobby: 9:00am - 6:00pm
  • Drive-Thru: 8:00am - 6:00pm
South Tampa Location Map

First Citrus Bank South Tampa

4240 Henderson Boulevard | Tampa, FL 33629

Customer Service

813-287-0992

Loans

813-269-5414

Fax

813-287-0322

Monday - Thursday

  • Lobby: 9:00am - 4:00pm
  • Drive-Thru: 8:00am - 5:30pm

Friday

  • Lobby: 9:00am - 6:00pm
  • Drive-Thru: 8:00am - 6:00pm